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Friday Exchange: Internal Training Programs – April 13, 2018
8:00 AM to 10:00 AM
Create a Culture of Cooperation, Communication and Collaboration!
Friday Exchange is something new for SMPS Philadelphia. There will be four sessions this year led by experts in the topic to be discussed. Attendees can submit questions or ideas related to the topic beforehand or the morning of. The hope is that a real discussion will take place and ideas will flow freely. Notes from the meeting will be distributed to all attendees.Learn why training is the key to creating a Culture of Cooperation, Communication and Collaboration between your internal marketing team and the rest of your firm. In a discussion with Kathleen Held, CPSM learn how she improved efficiencies and opened up communication across departmental silos by creating a dynamic internal training program to educate staff on marketing and business development challenges, processes and mysteries. In this round table forum we invite you to bring your challenges and success on how you are working smarter not harder across departments.
Join us for this round table style, peer-to-peer exchange of wisdom, lessons learned, and best practices. Attendance will be limited to 25 and a light breakfast will be provided.
Speaker: Kathleen Held, CPSM
Vice President of Marketing and Business Development at Cini•Little International, Inc.
Kathleen Held is the Vice President of Marketing and Business Development at Cini•Little International, Inc., a multidisciplinary consulting firm offering foodservice, laundry and solid waste consulting services to the A/E/C industry. With more than 20 years of experience in the industry, Kathleen is an officer of the firm and oversees the business development and marketing for the firm’s 9 worldwide offices. She is a caffeine-fueled energizer bunny that oversees proposal development for the entire firm, their pursuits span the globe and every major market sector that requires people to eat.
Kathleen is a Certified Professional Services Marketer, a respected member of the Society for Marketing Professional Services, having held varied positions at the national, regional and local level and an SMPS University Alumni. When not in the office, Kathleen enjoys spending time with her four sons and riding with her husband on the back of their Harley.
AIA Learning Objectives
- Learn how an internal training program can improve efficiencies and adds to the bottom line
- Create a context for starting an internal training program at your firm – why information learned is critical for your firm operations
- Gain insight on how to start your own internal training program
- How do you engage everyone in the effort
This program has been approved for 1.5 AIA CES LUs (pending) and 1.5 CPSM CEUs.
Cost: Members $15; Nonmembers $30
Attendance cap is 25 individuals. Register by 4/11/2018
Due to the limited number of attendees for this event, please remember to cancel if you can’t attend.
Special Thanks to Our Event Sponsor:
Langan | 1818 Market Street, Suite 3300, Philadelphia, PA 19103
Cancellations made two weeks prior to the event will be fully refunded, minus a 50 processing fee. Due to SMPS Philadelphia’s commitment with vendors, all cancellations after that time and no-shows will be ineligible for a refund, though a registrant maybe substituted for another at no charge up until 24 hours prior to the event by emailing email@example.com.