Maximizing Client Relationships from Behind the Desk or From a Physical Distance
April 16, 2020
Webinar – 12:00pm – 1:00pm
Clients want to work with people they like, know, and trust. Whether it’s a project manager who never leaves their desk, or a senior leader who engages clients in business development every day, or through our current reality of physical distance, this module will help attendees create micro-habits for maximizing relationships.
- Learn techniques for developing client relationships from behind the desk.
- Discover methods project managers can utilize to enhance business development throughout the project process.
- Learn ideas for creating micro-habits for relationship enhancement.
Jen Newman, CPSM
Principal, Elevate Marketing Advisors
Jen draws from her 20+ years of A/E/C-industry experience to help firms grow their people and profits. With a firm belief that business development is everyone’s business and a mantra that growth begins where the comfort zone ends, she drives her clients to create successful business development plans and through training, pushes them out of their comfort zone to convert them into rock star doer-sellers, marketers, and business developers who accomplish plan goals.
As Elevate’s official “Energizer bunny”, Jen understands that the best results come from engagement during training and facilitation using real examples with action items, and methods of accountability to ensure learning is extended to implementation, creating competition, and just having plain old fun! Her degree in Organizational Management and Development coupled with her background in marketing, business development, and firm leadership has equipped her to help raise a new generation of firm leaders that are confidently and enthusiastically helping their firms grow.
Throughout her career, Jen has served in leadership positions for industry, community, and client organizations. In 2020, Jen was appointed to the Tamarack Grove Engineering advisory board. With a storied history serving the American Society of Highway Engineers (ASHE)by forming the first Texas section, Jen is currently a member of the national public relations committee. As an engaged member and advocate for the Society for Marketing Professional Services (SMPS), Jen has served in many roles at the local, regional, and headquarter level. Most recently, she has been working with the Society and the Regional Conference Task Force to share ideas, provide feedback on conference planning, elevate the attendee experience, and facilitate the Regional Conference Summits. Other past organizational and community involvement includes: APWA, WTS, TEAM FL, North Florida Business Alliance for Advancing Transportation, Support Our Port Community Campaign, Rotary, and YMCA.
1.0 CMPS Credits